Employee Spotlight: Tracy Ryan
We are fortunate to have the most incredibly dedicated, caring, and hard-working team at ECHO. We have decided to highlight some of our exemplary employees each month and share what makes them such valuable members of our team.
Intake Coordinator/Patient Advocate
I have been at ECHO, with a temporary leave, for about 11 years. I started as a medical assistant working with all the providers and nursing staff along with multiple responsibilities. I now work as an intake coordinator, scheduling all new consultations and new hospital follow-ups. I also work with Christie, filling oral chemo drugs. In addition, I help with patient assistance for hardships and drug assistance programs with large copays. I coordinate drug samples for patients and schedule drug reps for lunches with providers and staff.
Why She Chose Hematology/Oncology
I have worked in a few specialties in the medical field from primary care, hematology and oncology, and orthopedics. But hematology/oncology seems to have a special place in my heart. I think our patients and staff have a different outlook on life and strive for a happier, more positive outcome.
How She Makes a Positive Difference in the Lives of Our Patients
I think attitude and compassion play a big role. Our specialty at ECHO is scary for most patients, so having a calm voice to share and reinforcing our ways here at ECHO seems to relax the patients. Listening goes a long way!
What She Enjoys Most About Her Role at ECHO
I like being able to meet new patients, making them feel a little less scared, and reassuring them that they are receiving the best care at ECHO. Life is too short; we here at ECHO take one day at a time and appreciate what we have in that moment.
Her Life Outside of Work
I am married and have two daughters. Being a part of their lives means the most to me. I love spending time with family and friends, enjoying the pool and beach, and scrapbooking.