A Beacon of Light on Your Cancer Care Journey

EASTERN CONNECTICUT HEMATOLOGY & ONCOLOGY ASSOCIATES

Employee Spotlight: Tracy Ryan

We are fortunate to have the most incredibly dedicated, caring, and hard-working team at ECHO. We have decided to highlight some of our exemplary employees each month and share what makes them such valuable members of our team.

Tracy Ryan

Intake Coordinator/Patient Advocate

Her Background

I have been at ECHO, with a temporary leave, for about 11 years. I started as a medical assistant working with all the providers and nursing staff along with multiple responsibilities. I now work as an intake coordinator, scheduling all new consultations and new hospital follow-ups. I also work with Christie, filling oral chemo drugs. In addition, I help with patient assistance for hardships and drug assistance programs with large copays. I coordinate drug samples for patients and schedule drug reps for lunches with providers and staff. 

Why She Chose Hematology/Oncology

I have worked in a few specialties in the medical field from primary care, hematology and oncology, and orthopedics. But hematology/oncology seems to have a special place in my heart. I think our patients and staff have a different outlook on life and strive for a happier, more positive outcome. 

How She Makes a Positive Difference in the Lives of Our Patients

I think attitude and compassion play a big role. Our specialty at ECHO is scary for most patients, so having a calm voice to share and reinforcing our ways here at ECHO seems to relax the patients. Listening goes a long way!

What She Enjoys Most About Her Role at ECHO  

I like being able to meet new patients, making them feel a little less scared, and reassuring them that they are receiving the best care at ECHO. Life is too short; we here at ECHO take one day at a time and appreciate what we have in that moment. 

Her Life Outside of Work

I am married and have two daughters. Being a part of their lives means the most to me. I love spending time with family and friends, enjoying the pool and beach, and scrapbooking.