At ECHO, we not only provide exceptional care but provide an exceptional place to work.
Eastern Connecticut Hematology and Oncology (ECHO) Associates is proud to provide expert hematology and oncology care to patients across Eastern Connecticut for over 30 years.
We are a private practice, with the benefits of affiliations with top hospitals in the area. We are independently owned, meaning the patient comes first and a large hospital or healthcare organization does not dictate our actions. It also means that our employees and leadership are committed to ensuring that ECHO fosters a very special and warm environment where people like to come to come to work each day and feel a part of a community.
The team at ECHO is comprised of the brightest and most dedicated professionals in oncology care. Working at ECHO provides an opportunity to deliver the highest level of care and service to patients while in a supportive, close-knit, and cutting-edge environment.
Our Medical Assistants
Our Front Desk Team
See what some of our valued team members have to share…
Tanya Lent
Intake Coordinator and Medical Secretary
I have been here for over 5 years. I was impressed with the moving parts at ECHO – the fact that, while everyone is responsible for a specific piece or role, ultimately all the pieces fit together.
I think ECHO differs from larger systems because in a larger organization you are usually “lost” in the system where the administration team doesn’t necessarily know your name, never mind your role within the organization. You won’t find that at ECHO. At ECHO, everyone engages with you and takes a genuine interest in how you are doing.
The thing about our patients is their resiliency and determination. They are often handed difficult diagnoses and face many hurdles, but they never fail to meet those challenges every step of the way.
Susan Favro
Billing Associate
I have been with the company for 5 years. Upon interviewing for a role at ECHO I was given a tour of the office and I loved the energy I felt from the employees, and I truly felt energized by this.
When doing billing, especially the collections aspect of it, speaking with patients can be difficult at times. However, I love when I can explain to a patient what their benefits are, answer questions they may have regarding a statement, or tell them when we have been able to receive financial assistance for those in need…they truly are genuinely happy to have us be able to explain things to them so that they understand.
The best part about our patients is feeling their smiles on the other end of the line and knowing I have just made something a little simpler for them to understand during a time when they have so much coming at them.
Sylena Stabley, CMA
Prior Authorization Associate
I have been with ECHO for 16 years. When I first came to ECHO, it was busy and bustling and I loved it. I saw a chance for new challenges; something really important was going on here and I wanted to be a part of it.
I enjoy that I can help in a lot of areas. I love that my coworkers know they can come to me with anything. Whether they have questions or need advice, I’ll do everything I can to help them. I love the day-to-day challenges of the cases I work on. I love that even after 16 years, I learn new things every day. I love the group of ladies I work closely with every day!
Riley LePage
Front Desk, Medical Records Supervisor, Patient Experience Supervisor
When I first interviewed at ECHO, I could tell that the environment was very friendly. I was walked around the office for a tour and every employee stopped to introduce themselves. It made me feel special and welcomed, and I hadn’t even been offered the position yet! A few patients even mentioned that I was a new face, during my interview tour, and that just showed me how much each employee works with every patient.
I have worked for both small private practices and large hospital systems. The difference between the two couldn’t be more drastic. In private practice, ECHO, you have such an easily approachable, more communicative, and quite frankly friendlier HR and management. That is due to the sole fact of having fewer employees and being able to form a more effective and efficient team-like relationship with all the employees. To me, that is what makes all the difference.
The best thing about our patients is how grateful they are. It is few and far between that feel differently, but our patients are always so thankful and appreciative for everyone in ECHO. I think this is something that a lot of practices say, but our patient demographic is the best. They are just so friendly and loving; it makes our job even more rewarding. They are also so inspiring.
I love everything about working at ECHO! From the physicians, especially Dr. Yang, to management and the nurses and staff. I feel proud to work with such a caring and professional group of people.
Jessica Gileau
Medical Assistant
ECHO is not just another “medical office”, they believe in and care about their staff just as much as we care about our patients. My favorite thing about working at ECHO is the continuing education we are provided by our doctors and experienced staff as well as the compassion that is shown throughout the office. It feels great to be a part of a team that truly cares about our patients. The best part of my day is seeing patients smile and share their exciting news with me.
I try my best to make sure that every patient’s needs are heard, feelings are acknowledged, and concerns are addressed. We work as a team to create the best experience possible, which I believe sets us apart from other offices.
Join Our Team
Click here to find out about open positions. If you do not see something you’re looking for, send us an email for consideration in the future. Please reach out to Dana Dowdell in Human Resources: ddowdell@echoct.com / (860) 886-8362, ext 289.